why my live chat not showed in my payoneer account

i have a require i need an new addionel us global payment service i send message from my payoneer account but i dont receive any answer, just auto reply, so for that i need to Online live chat to talk directly with support team, but i dont have this option when i enter to https://payoneer.custhelp.com/app/Contact_us

My Customer ID: 26056586


  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 653 ✭✭✭✭✭✭✭

    HI @chahira1988. We can see your request for new Global Payment Services. Generally, Shopify does support sending payments via Global Payment Services and there isn't restriction with First Century Bank. Please send us a private message, so we can further assist you with this request.

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