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Unable to see the balance.

maryam11
maryam11 Member Posts: 3 ✭
in Ask The Community
Hi!
I am unable to see the balance in my account. My Card has been blocked since June 2019 because of inactivity. I did two Transactions in my account, but both payments are showing "PENDING" status.
I sent so many requests to Payoneer about this issue. But the issue isn't resolved yet.
Please help me to fix this problem. TIA.
Regards,
Maryam

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @maryam11 Hello,

    We have sent a request to our accounts team, to have your case reviewed and payments processed.

    They will get back to you within 3 to 5 business days via email.

    Thank you and have a nice day.

This discussion has been closed.

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