payment pending status

felizmijares
felizmijares Member Posts: 1 ✭
in Popular Questions and Tips
I have received payment from Dec. 9 and Dec.16 both amount are in pending status. submitted my ID!

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @felizmijares Hello,

    Please be advised that your payments are pending because you need to submit a clear picture of your government issued photo ID ( front and back side ). The one you are submitting is too blurry.

    Once you are able to submit the correct information you will need to contact our support team to proceed with processing the payments:

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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