National ID rejected

in the verification center, i sent my national id three times, but everytime it get rejected, i don't know why, so please tell me why you didn't accept it to fix this problem and get my card soon.

Answers

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @Helmi0110 Hello,

    Please be advised that you keep submitting pictures of your government issued photo ID that is of insufficient quality. The pictures are very blurry. We need you to take a high resolution picture with a camera or phone camera. It must be the front and back side.

    Please do not send any screenshots or scanned copies.

    Thank you.

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