I got an email stating my document is accepted but it's not the case

I got an email that my document is approved then why is it still required and marked not accepted in my account: http://prntscr.com/qg0end. Please help!

Also, I want to add Appen as my funding source so kindly advise me the steps that I need to follow. My ID is: 33228726

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @bernadette2014

    Hello,

    We see that you already registered for a Payoneer Account. Please note that your Payoneer Account can be used to receive payments from multiple accounts and mass payout companies.

    In order to link your new mass payout company to your existing account, please perform the following steps:

    Enter to your online account with your new mass payout company.
    In your online account, select Payoneer as your payment method. Then you will be directed to our registration page.
    Please click "Already applied for a Payoneer account? Click Here!" (This will usually appear on the upper right corner)
    Verify your personal details.

    You can view the steps in this blog post: http://blog.payoneer.com/how-to-add-multiple-partners-to-one-payoneer-account/

    Once the above steps are completed, your future payments from Appen will be transferred to your Payoneer currency balance. From your currency balance, you can withdraw your funds to your local bank account. In order to make a withdrawal, log in to your Online Payoneer Account, and under the “Withdraw” tab select “To Bank Account”. You can find out more about withdrawing funds to your bank account in this post on Payoneer's blog.

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