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Payment cancelled

pillusch
pillusch Member Posts: 8 ✭
in Ask The Community
Hello, I received a payment, and it was immediately cancelled. I don't want to put the details here, but I can't find the place where to submit a ticket to inquire about it.

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    The payment in question was cancelled due to an issue with the sender and not you. Please have the sender contact us for additional support.

    For your future reference, you can send a ticket by clicking here.

    Thanks!

  • pillusch
    pillusch Member Posts: 8 ✭
    Thanks a lot!
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    edited December 2019

    You're welcome, let us know if you have any additional question :)

This discussion has been closed.

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