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I haven't received payment from Upwork

max_kryuchkov
max_kryuchkov Member Posts: 2 ✭
in Ask The Community
I haven't received my first payment from Upwork in over 5 days. Could you please help me?

Answers

  • sanjayapaynoeer
    sanjayapaynoeer Member Posts: 1 ✭
    having the same issue.
    I did my transaction on Jan 04 and still it's in pending status
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @max_kryuchkov Hello,

    You will need to contact our support center to help you locate your payment. Please use the link below:
    https://payoneer.custhelp.com/app/Contact_us

    Please keep in mind that if you contact them via email, response time can be between 3 to 5 business days.

    Thank you.

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @sanjayapaynoeer Hello,

    We have sent your request over to our accounts department for further investigation of your pending payment. They will notify you via email, once there is an update.

    Thank you.

This discussion has been closed.

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