Payoneer is Worst in Customer Support Tech? What do u say?

gamingboy18
gamingboy18 Member Posts: 1 ✭
in Freelancers
its not properly managed by them in this competitive world where time is precious and they do not care about your time just waste your time in email and email process and the irony is that we are talking to a computer generated text they donot even have guts to put an email of a valid person so that we can really actually talk and solve problem in one or two emails

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  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @gamingboy18 Hello,

    We are sorry you feel that way about our customer support center.

    Please keep in mind when clients contact our support center via email, response times can take anywhere from 3 to 5 business days ( Saturdays and Sundays not included ).

    If you need urgent care, you will need to contact them via our live channels ( Phones & Chats) as this is the fastest way we can offer a solution.

    Please use the link below to do so:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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