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Why haven't I received my payment?

Mary_lilly Member Posts: 6
edited January 2020 in Payoneer in India
Hello sir,
Customer ID:- 34615829
The Finance team of the Company said they have sent my payment on 31st dec . But I still haven't received anything. Is it something to do with my account or the transfer is getting delayed? Please help..
Thank you..


  • Mary_lilly
    Mary_lilly Member Posts: 6
    I just now received a notification that my payment is received but more formalities are to be completed. I have submitted the questionnaire. Will the amount get transferred to my bank account after that?
    Thank you..
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Mary_lilly Hello,

    Your funds have landed on the Payoneer USD balance. The funds will get sent over to your bank account within 24 hours.

    Please do keep in mind, once transfers are sent, the estimated arrival time is between 3 to 5 business days.

    Thank you and have a nice day.

This discussion has been closed.