What to do if I get this message while I'm trying to add my Amazon store to the Store Manager?

Arthycolours

Hello,

I'm having this trouble while I'm trying to add my Amazon store which was added to my previous Payoneer account which was merged with my new one.

So I have added correct Seller ID and MWS Auth Token and when I'm trying to connect, I get this message:

Store Already Connected - This store cannot be connected as you previously added it to Store Manager using a different receiving account.

Thank you in advice!

GianmarcoPayoneer

@Arthycolours Hello,

You will need to contact our support center in order proceed with your request of linking the Amazon Store.

Please use the link below:
https://payoneer.custhelp.com/app/Contact_us

Keep in mind that if you send an email to our support team, response times can take anywhere from 3 to 5 business days.

Thank you.