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pending transaction

Faizan_Looks
Member Posts: 4 ✭
hi , I initiated a withdrawal from fiverr and my payment is still pending , I receive a mail they are asking me for complete rental agreement I don't have any rental agreement as i am a student and my father owns the house he have the agreement on his name same as it is utility bills and i send national id two times I Don't know why they are not accepting Customer ID: 35677350
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Comments
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@Faizan_Looks Hello,
You will need to contact our support center for a live agent via phones or chats. Since there is a name mismatch on your account, you will most likely have to reapply for a new account with your actual name. To proceed with this, please use the link below to reach out to our support center:
https://payoneer.custhelp.com/app/Contact_us
Thank you.
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