Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Name issues

Perfecthappy Member Posts: 4
There are some issues on the name on my payoneer account and my id card, for example my payoneer has name 2,3 while my id has name 1,2,3
Will this be an issue if I submit the ID card thanks


  • Perfecthappy
    Perfecthappy Member Posts: 4
    For example name on payoneer is Mathew Joseph, but name on ID card is Mathew David Joseph, please can I use my id card like that thanks.
  • Perfecthappy
    Perfecthappy Member Posts: 4
    Please I need answer, thank you
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Perfecthappy Hello,

    Your name on your Payoneer account should be the same as the one on your ID. If there is a slight name mismatch, our accounts team will need a reason as to why there is a mismatch. Once you provide the reason, you should be good to go. To contact our support team please use the link below:

    Thank you.

This discussion has been closed.