Name issues

PerfecthappyPerfecthappy Member Posts: 4
There are some issues on the name on my payoneer account and my id card, for example my payoneer has name 2,3 while my id has name 1,2,3
Will this be an issue if I submit the ID card thanks

Answers

  • PerfecthappyPerfecthappy Member Posts: 4
    For example name on payoneer is Mathew Joseph, but name on ID card is Mathew David Joseph, please can I use my id card like that thanks.
  • PerfecthappyPerfecthappy Member Posts: 4
    Please I need answer, thank you
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Perfecthappy Hello,

    Your name on your Payoneer account should be the same as the one on your ID. If there is a slight name mismatch, our accounts team will need a reason as to why there is a mismatch. Once you provide the reason, you should be good to go. To contact our support team please use the link below:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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