I haven't received my card

olalavuiolalavui Member Posts: 1

I haven't received my card. I have request Lost or Stolen Cards, and i re-send my information to [email protected] (Subject: [WEB Form] Category: Lost or Stolen Cards, Subject: How can I report my lost/stolen card and order a replacement card?, Program: Other (LTK481071828592X)‏) on 02/04/2013. Now, i haven't any reply of what time i can received new my card? can i received new card?


In reply email, i have attach my National ID + Driver's License (have address on screen).


Can you help me?


And i have question: Can i have received new card on new address (my friend home address - because this address easy find than my home address)?


  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭

    We ordered a new card for you on April 7. An e-mail confirmation was sent.

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