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Pending Transaction

osiosborn
osiosborn Member Posts: 1 ✭
in Ask The Community
Hello,

I am working as a freelacer on fiverr. I withdrawal my balance on 6th of January but its status is still in pending. This is my third money transfer. The first and second ones have been completed in 2 days. I contacted customer support 2 times. In the first time, they said wait up to 5 days. I waited. In the second contact, they said wait 1-2 days more. I waited 2 days more. But nothing changed.

That is my money and I think, you dont have right to hold it. If you don't transfer, please send it back, So, I use other transfer channel to get my money. I really don't understand why you hold my money.

I didnot make any change in my bank account. The first 2 transfer completed successfully, but this is still waiting.

Please solve this problem or let me know what I should do.

Transaction ID:170703063

Thank you.

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @osiosborn Hello,

    We apologize for the inconvenience this has caused. It looks like your case is already being handled at high priority by our relevant department. We ask you to kindly wait for an update via email.

    Thank you.

This discussion has been closed.

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