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Receiving Payment from Individual Payoneer User

Robithnurielhaq
Robithnurielhaq Member Posts: 7 ✭
in Ask The Community
Is it possible for me, as a new Payoneer user, to receive payment directly from another individual Payoneer user?

I can add my Upwork account in the founding sources list, but when I want to add a new "receiving from" contact under the activity menu, I am redirected to the "request a payment" page, which requires me to acquire 5000 USD first before I can request payments from individuals.

For your information, I receive payments from both Upwork and individuals. It is okay with the Upwork payment because I can set it through the Upwork's payment settings; however, when it comes to individual payment, I am stuck because Payoneer doesn't allow me to receive payments from a certain Payoneer account before I accummulate 5000 usd.

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Robithnurielhaq Hello,

    Our payment request service is based on eligibility. The 5,000 USD is the minimum a client must reach before this service is enabled to them. Since you are new, there is no activity in your account. Once there is activity in payments that accumulate to this amount, the service will be enabled.

    Thank you and have a nice day.

This discussion has been closed.

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