Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Transaction is pending in my first payment

I uploaded my smart national ID but mine
Transaction Statement
CPAfull
16 January 2020
138.80 USD
Pending.
but why?
MST LOVELY KHATUN
Customer ID 35147865

Comments

  • mstlovelykhatun893
    mstlovelykhatun893 Member Posts: 14 ✭✭
    i uploaded both sides of my government ID
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @mstlovelykhatun893. The payment couldn't be approve and was refunded to the sender. As your ID was approved and your account fully verified, kindly send the payment again to your Payoneer account.

This discussion has been closed.