Why can't i withdraw all my funds to my bank account??

Hi Everyone,

I have an issue here with making a withdrawal to my bank account. I have $84.80 available in my balance but whenever i try to withdraw all of it to my bank, i am only seeing $60.80 available for withdrawal and i am not not able to withdraw more than that. Why can't i withdraw the remaining $24? I wrote to payoneer concerning this and they gave me an unrelated answer (about ordering a new card) which is quite disappointing. I have withdrawn to my bank account before so this isn't the first time. Can this be resolved as i need my funds urgently?

Comments

  • jessjessjessjess Member Posts: 1
    Hi Everyone,

    I have an issue here with making a withdrawal to my bank account. I have $84.80 available in my balance but whenever i try to withdraw all of it to my bank, i am only seeing $60.80 available for withdrawal and i am not not able to withdraw more than that. Why can't i withdraw the remaining $24? I wrote to payoneer concerning this and they gave me an unrelated answer (about ordering a new card) which is quite disappointing. I have withdrawn to my bank account before so this isn't the first time. Can this be resolved as i need my funds urgently?
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,643 ✭✭✭✭✭✭✭

    Hi,

    This indicates an unpaid fee of your account. Once this fee is deducted, the available balance will match the actual balance.

    Thank you!

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