Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Pending Payment

SymonB
Member Posts: 1 ✭
What is wrong with your system these days. It has been asking information that it never requested in the past. It asked for identification documents, website, invoices, communication with customer and other information, which I thought was very private and no financial institution should be asking for that. My funds are stuck after I withdrew money from Stripe. I have periodic payments that I have to make with the card and if my account does not have money, my business will be interrupted greatly. From the other threads here, It seems your system is having problems, which you really need to fix fast.
0
Comments
-
@SymonB Hello,
We are a financial institution regulated by the US government. This means any payments coming into our systems require verification of documents. So you will have to submit anything requested by our payments department.
Once you do submit these documents, you will have to wait until their internal review is over. You will be notified via email if anything else needed.
Have a nice day.
0
This discussion has been closed.

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups