Wrong amount sent to my account!!!!!!

Payoneer gave me the confirmation that it have sent $235.20 to my bank account!! But my bank account only received $201.20! Where is the $34!! I told my bank about this issue and they told me that payoneer have sent $201.20 and there is nothing they can do. Please payoneer!! SEND MY $34 USD!! :s

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @Shahin_Afroz.

    The fees for withdrawal vary according to the type of withdrawal and will be displayed in the withdrawal summary page.

    Also note that corresponding banks are sometimes involved in international wire transfers. Payoneer has no control over the fees these banks may charge.

    For general Payoneer fees information, please visit this page: Payoneer Fees.

  • Shahin_AfrozShahin_Afroz Member Posts: 2
    I am aware of the fees. But there is surely something wrong on payoneer's side. I received 201.20 USD instead of 235.20 USD. My bank didn't charge anything. I have several co-workers , who works the same as I do. They also use the same bank as I use. But they never faced this type of problem. Please I want my 34 USD back.
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Shahin_Afroz Hello,

    We can't speak for your friends, however like stated before, there are corresponding bank fees that we have no control over.

    We do apologize for this inconvenience.

This discussion has been closed.