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Waiting for the approval of my Payoneer account

I attached all the documents requested and provided the address and some other information for the approval of my Payoneer account. How long it will take to receive my account approval?
Customer ID: 35866530


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    edited January 2020

    Hi @enasismael2020! In order to continue processing your request, please provide us with a better copy of your ID. Before sending a new copy of your document via your Payoneer account, we recommend to consider the following points to avoid delays:

    -The image must be a color copy of the original document
    -The 4 corners of the document should be visible.
    -The image must not be pixelated
    -It must not be cropped or altered in any way.
    -The color of the document must be clearly distinguishable.
    -The image must be clear. We cannot approve dark images.
    -The image cannot have flash or reflection that prevents observing information.
    -The letters must be legible.
    -If zooming is necessary, the image should not be distorted.

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