Payment pending due to ID verification

viraamazonxpertsviraamazonxperts Member Posts: 3
edited January 2020 in Ask The Community
Hi!

I have a pending payment to receive. I already sent my TIN ID but I was emailed back that they need something else. I don't have a passport or driver's license and national ID is not yet available in our area. I only have my verified TIN ID which one of your moderators said is still accepted.

Kindly help me. I need the money.

Customer ID 34521825

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @viraamazonxperts Hello,

    In order to verify the payment that is pending you need to submit a valid government issued photo ID. They must be in card form, we do not accept any paper form government IDs any more. Such examples are a passport, the social security card, voters ID, Postal ID. All these must have the back side as well.

    Thank you.

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