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Blocked balance

Sparreno22 Member Posts: 1
Hi I'm new to payoneer. Jan 27th my employer sent my salary. It was on hold coz the need further verication. My employer comied and I received an email that my money is on my may. Jan. 29th a received an stating that payoneer is blocking my acct coz there's a transaction for a different beneficiary name. I called in right away to cancel the transaction but a day before it was canceled a received the same transaction and its pending. NOW I MY SALARY IS ABOUT TO HIT MY ACCOUNT YESTERDAY BUT MY BALANCE IS BLOCKED. I tried calling ang chatting and begging but still there is no update. I CAMT FIGURE OUT WHY THE WRONG TRANSACTION GOT INTO MY ACCOUNT AND SUDDENLY I CAN'T WITHDRAW FUNDS. CAN someone help me follow up this one? I'm already starving. It's like payoneer allowed the transaction so that they can block my balance and not get my salary.


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    If you give us a call, the team should be able to provide you an update on this situation. As we can't comment on account specific matters on the community forum this would be your best bet.


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