Adding bank account error

KlenKlen Member Posts: 1
Hi
I have some issues adding my local bank account to payoneer.
When I enter my account number, I received this error message:"Maximum field length of 24 for account number was exceeded." My account number has 28 digits.
Can you help me with this?

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Klen Hello,

    Please be advised you will need to first contact your bank to confirm that the details you are inputting are the correct ones. If they are then, you will need to contact our support team and provide them a screenshot of the error you are seeing.
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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