My clients get an Error when they try to pay to my payment request

Dario1234
Dario1234 Member Posts: 2 ✭
in Ask The Community
I'm trying to receive a payment from my clients and they getting the following message:

We unable to receive payments at this time, please try again later.

this have been happening since friday. Could you please advice?

Thanks!

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Dario1234 Hello,

    This appears to be a technical issue. We will need you and your clients to troubleshoot this issue.
    • Clear your browser cache and cookies

    • Use another browser

    • Use the Private Browsing feature of your browser

    If the issue is still persisting then you will need t o contact our support team with screenshots of the error you and your clients are receiving. Please use the link below to contact our support team:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.

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