Withdraw issues having yet?

AabidAabid Member Posts: 29 ✭✭

Hi there,

My bank clearly says to me today that they didn't receive anything in bank so they how can cancel it.? They advised me that only payoneer cancelled it we can't do anything about this. They say if we receive it so we release it but they did not get any thing so how they cancelled it?

They say request to payoneer that they are only can cancel it they cannot do anything in tjis matter?
And you guys say to me that my bank cancelled it so you guys tell me what should i do now?

Answers

  • AabidAabid Member Posts: 29 ✭✭

    Hi there,

    My bank clearly says to me today that they didn't receive anything in bank so they how can cancel it.? They advised me that only payoneer cancelled it we can't do anything about this. They say if we receive it so we release it but they did not get any thing so how they cancelled it?

    They say request to payoneer that they are only can cancel it they cannot do anything in tjis matter?
    And you guys say to me that my bank cancelled it so you guys tell me what should i do now?

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 1,431 ✭✭✭✭✭✭✭

    @Aabid Hello,

    You will need to submit a request to our support team in order to proceed with an investigation regarding your case. Please use the link below to contact them: https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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