account blocked because of wrong security code in two factor authentication

telsolutions

yesterday my payoneer account is blocked due to wrong security code entered. please let me know if that account can be reopen or should i try to make new by contacting to support team? i have tried to support team but got no response
account id is 28260596

GianmarcoPayoneer

@telsolutions Hello,

If you are trying to regain access to your account, please try to contact our support team via phone call:
https://payoneer.custhelp.com/app/answers/detail/a_id/25646

If you sent an email to them, please expect a response within 3 to 5 business days.

It appears our support team has sent you an email in regards to your inquiry, please take a look at it.

Thank you.