Account verification "4 to 5 times i seny government national ID and passport but payoneer rejected"

MinahilMinahil Member Posts: 3
75.00 GBP
In process

Timeline

Details
Payment details
Transaction amount
77.25 GBP
Fee
2.25 GBP
Recipient gets
75.00 GBP
Paid on
25 Feb 2020
Paid via
Credit card (XXXX-5126)
Payment ID
180826912
Request details

Here is proof my friend sent me payment at 25 February but payoneer say again and again about government national ID and passport and i sent 4 to 5 times but they rejected don't know why
And already 69 dollars save in my payoneer account

Payoneer say to sent government national ID and passport copy
I sent 4 to 5 times but all time they rejected and 1 person sent me payment in gbp
I have problems payoneer do something

Comments

  • MinahilMinahil Member Posts: 3
    My payment just processed last 2 days but not moving at next step.. I am worried but can i do
  • MinahilMinahil Member Posts: 3
    My friend also worried and said payment is big if it's waste so what will we do
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 1,333 ✭✭✭✭✭✭✭

    @Minahil Hello,

    We do apologize for any inconvenience you encountered in regards to the pending payment. After a careful look of your account, the documents you keep submitting are of insufficient quality. It is too blurry. Please use retake the picture in high quality and submit it to our support team. It is best to take the picture in broad daylight.

    Thank you.

This discussion has been closed.