Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Confusing Verification Process

aprovost Member Posts: 1
I am very confused about this verification process. I have been made to sign up for payoneer this week and I am trying to get my account verified, but the questions I am being asked do not make sense to me. I don't understand what the line of business verification and business details tabs wants me to put in. I don't have a business, so I am not receiving payments from clients. I am getting payed by a company. Also, do I need to send a picture of my SSN? Why is that needed? Especially since I have already uploaded government ID and bank statements. This whole is confusing and none of the answers I have seen have been clear, or made sense to me.


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    At Payoneer we verify the identity of the user and the reason for receiving payouts.

    Payoneer is a platform for freelancers to receive payment. So when we ask for business details like this, we're asking for you to tell us about the work that you do for payments. All payments must be received for these (business related) purposes. Where it asks for a website, we ask for a website, or social media profile where you can be found for people who want to hire you.

    If it's a company it should show the company's information and what type of business the company is.

    We ultimately ask for all for these things for compliance related reasons so if we were not required to verify these things we would not.


This discussion has been closed.