Cannot receive payments initiated by clients

Ubade

I was supposed to receive a payment through Payoneer but it seems that there is a problem with my account. They have sent me this message that they have got while trying to make the payment.

https://ibb.co/mNP4FYk

Many Thanks

GianmarcoPayoneer

@Ubade Hello,

It appears that your client is enabled for our payment request service. They will need to contact our support team to clarify the information. Please use the link below:
https://payoneer.custhelp.com/app/Contact_us

Thank you.