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Upcoming transaction in pending for days after sending the invoice you requested -How long to wait?

Matt1994
Matt1994 Member Posts: 1
Hi!
I am waiting for an urgent payment of 900 EUR that was scheduled for days ago. Unfortunately, after more than one day in pending among upcoming transaction, I was asked by email to send an invoice. After doing so one day ago, I am still waiting for my funds. Since today it's Friday, I would not want to be obliged to wait for my payment all the weekend long and maybe even more.
Could you help me to receive the money to my balance please?

Comments

  • Ruemeysa
    Ruemeysa Member Posts: 1
    Hello!

    I still have same issue. Have a payment still in pending for 3 days now after providing invoice. Please, someone should help look into this for me. I would appreciate that.

    Transaction ID: 182518898
    Amount: 550.00 EUR

    Regards,

    Ruemeysa
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    edited March 2020

    Hi @Matt1994 and @Ruemeysa. We can see that the invoices were provided on the 03/06. Please allow 3 business days for our Payment Department go over the document provided. They should update you via email once they review it.

This discussion has been closed.