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Founds loaded on Expired USD card even do I have activated a new card long ago.

pinguinsrb
Member Posts: 2 ✭
Hello. I have a problem. The founds from 99designs are loaded on my old expired USD card, even do I have the new EUR card. Can you somehow transfer the founds on my EUR card and delete the expired USD card so I don't have this problem again? Need it ASAP
Customer ID 15243325
Customer ID 15243325
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Comments
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Hi dear, This is a card-based account so having an active card is crucial towards accessing any funds that you receive. You will need to reorder an USD card to access your funds.
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I don't have the option to reorder a new USD card. Can you help me with that somehow. Customer ID 152433250
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Please be sure to contact customer support, so that they can order a card for you.
Thanks!
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