What should i do???

Dear Payoneer Team,
My account have 235 usd. Already, 3 usd has been charged for maintenance fee. But, i can't withdraw my money to my recipient account. Because, there have no usd option. What should i do? Please help me. I didn’t get my card last year. So, how can i activate it? Please, help me for withdraw my money. Thank you.


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi, this is a card-based account so having an active card is crucial towards accessing any funds that you receive. If you have the last card sent to you and didn't activate it yet, you should activate it. If not, order a new card.

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