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they hold my payment for no reason

Umairahmed1
Umairahmed1 Member Posts: 1 ✭
in Ask The Community
they hold my payment for no reason and when i contact them they told that they will release my payment after 3 to 5 days. this is totally unfair behavior from a multi national company. Note : i already receive a payment from the same source before but now when i receive the payment again they put a hold on it. this is real face of this company. not recommended anyone to use their service because they hold your payment for no reason and when you ask they told you that its a normal process please wait for 5 working days. they are mafia not a company

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We are sorry to hear that you are having issues to receive your payments.

    We would like to clarify with you that Payoneer never holds your funds without reason. Since Payoneer, is a financial institution monitored by the US government, we have to comply with strict guidelines in how we handle financial transfers.

    As we could check, your account is currently under internal review, that is why we are unable to process the payment. Because of that, the payment has been returned to the sender. As soon as the review is done you can be sure that a member of our team will be in touch.

This discussion has been closed.

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