I haven't received money via Global Payment Service connected to my Payoneer account for over a week

QuamainClark
Member Posts: 1 ✭
in Freelancers
My client wired money through the ACH Transfer method using the Global Payment Service connected to my Payoneer account a week ago but I haven't received it.
It's been more than 5 business days except for the weekend already.
But nothing yet.
I'd like to know the reason and how to do it.
It's been more than 5 business days except for the weekend already.
But nothing yet.
I'd like to know the reason and how to do it.
0
Answers
-
My client wired money through the ACH Transfer method using the Global Payment Service connected to my Payoneer account a week ago but I haven't received it.
It's been more than 5 business days except for the weekend already.
But nothing yet.
I'd like to know the reason and how to do it.
Thanks0 -
Hi QuamainClark, I see you have a similar problem to mine... and no answer as well! Was your problem solved, or are you still waiting for your money?0
-
@Kora65 Hello,
Please contact our support center, with the following information. You will need to provide a screenshot that the payment was sent from the partner/company. It must also have the Payment ID. This screenshot should showcase the payment amount and when it was sent over. Thank you.
https://payoneer.custhelp.com/app/Contact_usThank you.
1
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