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Account blocked too long

lok
Member Posts: 1 ✭
I totally can agree to this message https://community.payoneer.com/en/discussion/61086/payoneer-is-holding-up-my-payments-unreasonably
And I can add that my documents were verified like 4-5 days ago, but my account card and money are still blocked for withdrawing. Support chat only gives fake promises that account review will be done two days ago, then last time when I called they told it will be done until Friday, not is late Friday and still, nothing is happening.
Worth to mention then I have received payment from my long time customer and using Global payment service, so it is even very clear from where the money came and who sent it. It is official USA company behind it. My customer even told he could not to send this payment without driving to the bank and singing some documents before the transfer could be made, now I feel stupid why I asked him to do that, as the only reason I wanted to move our payments from PayPal to Payoneer was withdraw time which would be faster with Payoneer card, but n w it already took 3x times more then I would use my usual PayPal.
And I can add that my documents were verified like 4-5 days ago, but my account card and money are still blocked for withdrawing. Support chat only gives fake promises that account review will be done two days ago, then last time when I called they told it will be done until Friday, not is late Friday and still, nothing is happening.
Worth to mention then I have received payment from my long time customer and using Global payment service, so it is even very clear from where the money came and who sent it. It is official USA company behind it. My customer even told he could not to send this payment without driving to the bank and singing some documents before the transfer could be made, now I feel stupid why I asked him to do that, as the only reason I wanted to move our payments from PayPal to Payoneer was withdraw time which would be faster with Payoneer card, but n w it already took 3x times more then I would use my usual PayPal.
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