Payment Pending for 11 Days

debdulaldeydebdulaldey Member Posts: 7
Hi,

Transaction ID - 182019397
Transfer ID - 4366182513589800
3 Mar 2020 | -300.00 USD

Transaction ID - 181992471
Transfer ID - 4366182513538923
3 Mar 2020 | -188.00 USD

I have contacted the Support team and they said that the problem will be resolved by Friday if not, they said that this issue will be escalated to the manager.

But so far nothing. What is happening? Please fix this problem asap

Comments

  • debdulaldeydebdulaldey Member Posts: 7
    Issue No 1 - Your Chat is not Working
    Issue No 2 - All Your Indian Contact Numbers are not working
    Issue 3 -

    Transaction ID - 182019397
    Transfer ID - 4366182513589800
    3 Mar 2020 | -300.00 USD

    Transaction ID - 181992471
    Transfer ID - 4366182513538923
    3 Mar 2020 | -188.00 USD

    None of the above payment is made. I was told the payment will be cleared in 5 days. But it did not. Then I was told that I will get contacted by Manager within 3 to 4 hours by Saturday. But no response.

    Then I got a mail from customer support team. and i replied to that.

    Still no response. It has been 13 days to get payment from the same client.

    What is happening? DON"T EVEN THINK OF CLOSING THIS TREAD, I DARE YOU
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,566 ✭✭✭✭✭✭✭

    Hi there, I would suggest to contact the customer support to get an update on this case. It may have already been escalated.

This discussion has been closed.