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My account got disabled due to unknown reason


My Payoneer account got blocked due to unknown reason. I was using it with my Fiverr account primarily. received one small payment of USD$32. Nothing was wrong until I ordered a new card as my existing card was about to expire.

I've tried to contact Payoneer support several times but got the same answer that I may have violated some of Payoneer TOS. I didn't violate any TOS though as far as I remember.

I want to get my account unblocked as I cannot receive my Fiverr payments. Payoneer is the only way to receive payments through Fiverr.

Is there anyone who can help me?

Already tried to get assistance through Payoneer online support as well as phone support, but...

Thanks and regards


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Sounds like there was a violation of our terms and conditions that was spotted on your account. Our team won't be able to provide further information here.


This discussion has been closed.