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Solution to balance blocked

Rosemary216
Rosemary216 Member Posts: 3 ✭
in Ask The Community
Hi all.

My balance has been blocked for months now, I have successfully submitted the document that was required for verification but still the block hasn't been lifted.

I have contacted support for ages but all I get is automated responses!

Any solution to this please?

Answers

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. Please provide us with a valid government-issued photo ID. Acceptable forms of ID include driver's license, passport, or national ID. If you do not have a passport or driver license, we can accept the Voter's card. Once you upload it on your Payoneer account, please contact us via inbox so we can proceed.

This discussion has been closed.

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