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Receiving payment from a client

AlenaO Member Posts: 3
Hi. I've sent invoices to my client through the Request Payment option. But my client says Payoneer denies their payment to me, and I'm the only one who has this problem, as the other freelancers already got their payments.


  • exteamdev
    exteamdev Member Posts: 16 ✭✭

    your client is also payoneer user?

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @AlenaO Hello,

    Please be advised that in order to send payment request, you will need to be eligible for the service.
    To do so, you will need receive payments that accumulate up to 5,000 from our other services like the global payment service or companies we are partnered with.

    Thank you.

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