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Able to create an account, impossible to log in.

gid Member Posts: 1
I've tried this with different email addresses and passwords and double-checked my credentials when trying to log in, but I keep getting an error message, telling me "One or more details is incorrect".

Requesting a password reset works, but for some strange reason I never receive their password reset message.
This is weird, because when I use the automated help I do receive their confirmation mail.

I don't understand what is going on...


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @gid Hello,

    Please contact our support center so they can help you regain access to your account. The best way to contact them is through phone call and chats. If you send an email, please expect a 3 to 5 business days for a response time.

    Thank you.

This discussion has been closed.