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PENDING BALANCE

nyagakuo1954
nyagakuo1954 Member Posts: 1 ✭
in Ask The Community
Hello guys, my money is pending and yet I have submitted everything required for verification. What could be the problem?

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @nyagakuo1954 Hello,

    When payments are pending, this is usually because our clients need to submit correct documentation. If you believe you have done so, then you will need to contact our support center via phones or chats, to proceed with verifying this payment. Please use the link below to contact our support center:
    https://payoneer.custhelp.com/app/Contact_us

    Also note that if you leave an email, expect a response time within 3 to 5 business days.
    Thank you.

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