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my account is blocked

mkilany94
mkilany94 Member Posts: 5 ✭
in Ask The Community
i have a problem with my account i tried to login my account but it says it is blocked i tried to reset password but it displays "Your account access appears to be restricted" this happens immediatly after i had recieve a payment from another payoneer account don't know what is the reason for block it was my first payment i doubt that someone tried to hack my account cause i use payoneer to payoneer method and it only use email if someone has my email he would try to login it

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @mkilany94 Hello,

    Please contact our support center, so they can help you regain access to your account. In order to do so, please use the link below:
    https://payoneer.custhelp.com/app/Contact_us

    Keep in mind that the fastest way of communication is by giving our team a phone call. If you decide to send a request via email, expect a response time within 3 to 5 business days.

    Thank you.

This discussion has been closed.

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