Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

bad behaviour from support agent on live chat

mahmoudsamy Member Posts: 3
hello, i need to comaplain about bad treatment from agent guy on livechat
he speaks to me in abad way like he speaks to adog and call me fool when asking for my right
i wonder is that the way that support speak to his clients especailly if big company like payoneer
other support in any comapny resp[ect his clients and speak to them in respect way even if clietns speak in agressive way but what i see bad treatment
i need to comaplain about that and need my right or i will lose my trust with payoneer and share my experinece on balckhatwordl forum and other big forums
i really didnt expect that especailly from payoneer comapny
i can share screenshot too here and on turstpilot with my screenshot if i dotn get my right fromt hat agent who treatme like nothing


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @mahmoudsamy Hello,

    We apologize that you had a bad experience with an agent of ours. Our support team main goal is to help provide high quality assistance to all our clients. We checked your account and there seems to be no chat records of you speaking with an agent. We would like to get to the bottom of this. Please send us a private message to discuss any concerns you might have.

    Thank you.

This discussion has been closed.