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How can I change my name?

ashilona
ashilona Member Posts: 3 ✭
I have been updating customer help to change my name but havent heard anything from them 😔

Answers

  • ashilona
    ashilona Member Posts: 3 ✭
    I have been updating customer help to change my name but havent heard anything from them 😔
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @ashilona Hello,

    What is the reason that you are trying to change your name?

  • ashilona
    ashilona Member Posts: 3 ✭
    May atm has a middle name on it and my payoneer name has only my first name and last name, so I cant withdraw money, I want to add my middle name on my payoneer account, sent several pictures of my passport and make sure its not crop or pixelated but still they rejected it.
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @ashilone
    Thank you for explaining this.
    We submitted a request over to our accounts team for review. Please kindly wait 3 to 5 business days for that update.
    Have a nice day.

This discussion has been closed.