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Deactivate my payoneer card

chemdaniels
chemdaniels Member Posts: 2 ✭
in Ask The Community
hello my ID number is : 19555880

my card expired since February, i messaged your customer support to deactivate it yet no response. yesterday my account was charged $29.95 twice for an expired card that i have never used. please deactivate this card so that i can do local transfer.

Comments

  • chemdaniels
    chemdaniels Member Posts: 2 ✭
    I am not interested in using the card and i do not want my account to be charged $29.95 again. If possible kindly return the double charge you made on my account
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @chemdaniels Hello,

    We do apologize for this inconvenience. Can you please provide us with the reference number of the support ticket you sent out.

    Thank you.

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