I have a problem with my transfer fund

Joni_wahyudi
Joni_wahyudi Member Posts: 2 ✭
in Freelancers
Hi, my best friend is here.

I experience an error when I transfer through my account to the local bank that I have.
And the transfer funds have also been agreed to be sent to my local bank despite a mistake that I accidentally, namely the name of the destination bank.

I have contacted the customer service and gave directions to me to wait 14 working days.
But until now my funds have not returned to my account.

Whether the problem I experienced can be helped through this discussion.

Hopefully all my best friends here can explain or help the problem I'm experiencing. And I am a new user or just have an account at Payoneer.

Thank you

Comments

  • Joni_wahyudi
    Joni_wahyudi Member Posts: 2 ✭
    My customer ID 34139580
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We are sorry to hear that you are having issues with your withdraw. We can see that our bank department is already in contact with you and started a trace of the funds. As soon as they have an update, you will be reached out. We appreciate your understand and apologize for any issue this may have cause to you.

This discussion has been closed.

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