Payment is pending from 24 days and asks for additional information

adityakumardubey
adityakumardubey Member Posts: 5 ✭
in Payoneer in India
I didn't get my payment form 24 days and payoneer team e-mails me "We need additional information". But I provided everything they need like Pan Card, Driving License Card, Aadhar Card(national identity) and Bank account picture. But, I don't know what is left.

Customer support is not helping me, I sent a lot of emails to customer support but I didn't get reply from 20 days. Please improve your payment gateway.

Customer ID is 36463030
Transaction ID is 182782611

Please help me!

Answers

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. As you left information, we could check your account, we can see that you are not providing the accurate information. Please contact us via private message , so we can further explain and check it.

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