Why cant I withdraw my funds to my bank account

yugi

I've been trying for days to withdraw my money to my bank account and keep getting refused . I sold my game online and picked pyoneer to deal with the transfer of money now I cant touch it. And my game is sold what is stopping me ?

LauraPayoneer

Hi there. We apologize for the inconvenience. We will forward your case to our bank department for further investigation. Please wait for their update.

Also note that for immediate assistance in situations like this, it is always recommended to contact Customer Support department here: https://payoneer.custhelp.com/app/Contact_us. In the meantime, we appreciate your patience.