I mistakenly withdraw my money to my inactive BPI bank account is associated with my Payoneer acnt

jazreelcubingjazreelcubing Member Posts: 2
I mistakenly withdraw my money to my inactive BPI account. Anything i can do to take my money back? My BPI bank account is associated with my Payoneer account before but now I lost the card.

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    edited March 2020

    Hi @jazreelcubing. Your payment was already processed and sent to the bank account details that were provided. We understand that there was a mistake in the details. When a payment is sent to a bank account with incorrect details, the payment is rejected by the bank and reversed back. This generally takes up to 14 business days.

    Meanwhile , we advise you to block the invalid bank account on your Payoneer account to avoid future issues. Also register a new bank account for the future withdrawals.

  • jazreelcubingjazreelcubing Member Posts: 2
    Thank you so much for your prompt response, Laura. I'll just wait for 14 days then I'll get back you. Thanks, again. I already removed my inactive account on my Payoneers account.
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @jazreelcubing Thank you for letting us know.

    Have a nice day!

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