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How Long Funds Will be There in Upcoming Transaction

zunairagrp
zunairagrp Member Posts: 8 ✭
in Ask The Community
Hello!

First of all, I am not new at Payoneer and I am using it for my Fiverr account for years. However, first time, I got payment directly via payoneer but my funds are in the upcoming tab of transaction.

I am very worried about this situation. Team can you please tell me how much time is needed to add these funds into my account? Secondly, like Fiverr payments you will also only deduct exchange charges this time?

Please respond to me as soon as possible

Comments

  • zunairagrp
    zunairagrp Member Posts: 8 ✭
    My Customer ID is 23138723. Also made a complaint but only got auto-response only.

    No response.
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We forwarded your case to our approval department, they should contact you back in the next 3-5 business days.

  • zunairagrp
    zunairagrp Member Posts: 8 ✭
    > @LauraPayoneer said:
    > Hi there. We forwarded your case to our approval department, they should contact you back in the next 3-5 business days.

    Thank you! I am waiting.
This discussion has been closed.

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